For association boards

HOA & Condo Management in Maryland

Professional Community Association Management That Keeps Your Community Running Smoothly

A well-managed community doesn’t happen by accident. It takes consistent financial oversight, responsive maintenance, clear governance support, and reliable communication with residents and the board.

Townhomes in a managed Maryland community
A board meeting in progress

Thinking about a change?

Is Your Board Considering a Change?

Boards usually don’t begin looking for a new management company because of one major event. More often, it’s unanswered emails, inconsistent follow-through, late financials, unresolved maintenance issues and the feeling that the Board is managing the management company.

Eventually, the Board realizes something important:

You shouldn’t have to manage your management company.

There is a better way to manage your community.

Changing Management Companies Can Feel Overwhelming. We Understand That.

West Property Management has a proven transition process designed to make changing management companies as seamless as possible for your Board and residents. We coordinate:

  1. STEP 01

    Records & Finances

    • Records
    • Financial information
    • Banking information
  2. STEP 02

    Contracts & Operations

    • Contracts
    • Vendors
    • Other operational items
  3. STEP 03

    Keys & Access

    • Keys
    • Access devices
  4. STEP 04

    Homeowners & Portals

    • Homeowner data
    • Portals
    • Communications

And once the transition is complete, we get to work.

Request a Consultation

Community Management. Done Differently.

Managing a community requires more than answering emails, coordinating vendors, and preparing financial reports. It requires leadership.

At West Property Management, your community isn’t assigned to one manager and left for that individual to handle alone. Our Managers are supported by:

  • Experienced association management leadership
  • Assistant management
  • Inspections
  • Accounting professionals
  • Administrative professionals

That structure gives your community greater continuity, accountability, and support while allowing your Portfolio Manager to focus on what matters most — your Board, your residents, and your community.

You get a management team — not just a manager.

A managed Maryland townhome community

Association management

Comprehensive Community Association Management

Every community is different. Our management approach is built around the specific needs, priorities, governing documents, financial position, and goals of each association we serve.

Condominium, townhome development, or single-family HOA — we work directly with your Board of Directors to implement policy, coordinate operations, and keep residents informed, with the level of support your community actually needs.

+$2 BillionIn Assets Managed
+4,000Properties Represented Across Maryland
A Maryland neighborhood at dusk

Maryland-based, Maryland-focused

Local Expertise. Responsive Service. A Team Approach.

West Property Management is proud to be a Maryland-based company serving homeowners associations and condominium communities throughout the state. Our leadership has deep roots in the region, giving us firsthand knowledge of many of the communities and jurisdictions we serve.

That local experience matters. It means understanding the environment in which your association operates — from Federal, State and County laws to local vendors, county requirements, community expectations, and the realities of maintaining Maryland properties.

We aren’t managing communities from across the country. Maryland is our home, too.

What Makes West Property Management Different?

Local Expertise

We know Maryland communities because this is our home, too.

Responsive Communication

Boards and homeowners deserve clear communication and dependable follow-through.

Proactive Management

Regular inspections and hands-on oversight help us identify issues before they become larger problems.

Team-Based Support

Your manager is backed by leadership, operations, inspections, and administrative support.

One Fixed Monthly Fee, No Hidden Charges.

You will know what management costs before you sign, and it will not change on you mid-year.

Request a Management Proposal

Association services

Seven Areas We Take off the Board’s Plate

Financial Management

Accurate, timely numbers for every board decision, held to strict standards that protect association funds.

  • Annual budgets
  • Monthly reporting
  • Assessment collection
  • Reserve management
  • Expense oversight
  • Vendor payments

Insurance Coordination

We help secure and maintain the policies and bonds your governing documents require, protecting the association, the board, and homeowners from unexpected liability.

Vendors & Maintenance

Proactive oversight of shared property keeps the community safe, well kept, and holding its value.

  • Competitive bids
  • Contract negotiation
  • Vendor oversight
  • Scheduled repairs
  • Resident requests
  • Inspections

Governance & Legal Support

Operating to your governing documents and Maryland law, with counsel brought in when it’s needed.

  • Records & documents
  • Resale packages
  • Disclosures
  • Legal coordination
  • Collections & liens

Inspections & Covenant Enforcement

Scheduled site visits, documented violations, and notices issued per your governing documents. Enforcement is always directed by the Board — we keep it organized, documented, and consistent.

Board Meetings & Administration

We carry the administrative load so the board can focus on decisions.

  • Agendas
  • Meeting attendance
  • Minutes
  • Management reports

Online Portal for Residents and Board Members

Residents pay assessments, submit maintenance requests, pull community documents, and message management. Board members get real-time financials, delinquency tracking, violation records, and community files — full transparency, around the clock.

Open the portal →

Client Stories

What Our Clients Say

Our clients consistently tell us that communication, accessibility, expertise, and follow-through are what set their experience with West Property Management apart.

Read every review in full →

★★★★★

We retained West Property Management to take over managing our brand new HOA. As a brand new builder community, West Property Management had to help manage numerous complicated developer-builder-homeowner transition matters. Despite the often unpredictable and/or complicated tasks that our HOA faced, West Property Management handled these matters in a very “can do” and no-nonsense manner. Their timely approach, expertise and patience with a new, novice Board of Directors also made working with West Property Management productive and positive. The Board continues to enjoy working with them and highly recommend them for property management needs.

Michelle Reed MillerGoogle review

★★★★★

When selecting West Property Management, you can expect professionalism, follow-through, and success in managing your property(ies). It all started with listening to our expectations and consistently delivering superior service and expertise without prompting for our 350 properties; telephone calls and e-mails were tactfully responded whether there was a complaint or a compliment.

When evaluating a property management company, we felt the primary factor was collaboration to learn what we should or should not do to effectively manage processes. The second important factor was the skillful management of suppliers to reduce outstanding receivables and ensure the successful delivery of work products through excellent customer service. West Property Management always displayed a “can-do” attitude and resolved any issues with persistent alacrity.

West Property Management’s impressive knowledge and practical approach we highly recommend irrespective of what level of management you seek. Both Lynn Weymer (our Property Manager) and Chris Westerlund (the owner) were always available to consult on Board matters and always resolved any presented issues. We will continue to work with West Property Management and look forward to our continued partnership.

Patricia FreemanGoogle review

★★★★★

West has been such a joy to work with – they’ve brought a new level of professionalism and experience to our HOA and we’re grateful to be working with them!

Lynn in particular has really gone above and beyond to make sure we’ve had a great experience as a family. When my 4-year old daughter E. noticed a few bolts were missing at the Playground, Lynn didn’t just get them replaced – she proactively thought to make an official Achievement Certificate to recognize E.’s hard work and to thank her! That extra mile really made our experience special and we’ll always remember it.

Mike LeeGoogle review

★★★★★

Thank you for the advice Chris! It was practical and balanced. You explained the real-world risks, the likely issues, and the operational realities in a way that actually helped me understand the bigger picture. Your perspective helped connect the concerns with how these situations actually play out in your experience with property management.

You also explained things in a calm way, which honestly helped reduce a lot of stress while I was trying to figure out next steps.

It’s rare to find someone willing to give this level of detailed insight simply to help point someone in the right direction. Thank you so much for your time and professionalism!

BrianaGoogle review

★★★★★

Lynn from West Property Management has been so wonderful to work with. Excellent communication and customer service. A professional organization who provides a wonderful personal touch. I’d highly recommend them!

Ji LeeGoogle review

★★★★★

Chris Westerlund and West Property Management were great. Being a realtor, I deal with a lot of property management companies. I reached out to Chris about obtaining HOA resale documents. He was instrumental in getting the documents delivered to me that same day when we needed them in a rush. In addition, he used his resources to find the contact information for company we had been trying to find for a couple weeks. I’d highly recommend anyone/business looking for property management services to reach out to Chris and West Property Management!

Kevin WhiteGoogle review

★★★★★

Chris is an incredible person to have in your corner. I recently bought a home for which he was the seller’s agent, and, even though I had different representation as the buyer, he consistently assisted me in every way he could regardless of how it might inconvenience him. His flexibility allowed me to view the property multiple times—some of those times being a little later than ideal due to my work/commute schedule. He utilized every resource available to him to ensure I had every question answered and all necessary documentation delivered at MY convenience.

After I purchased the home, I accidentally locked myself out of it just as contractors arrived to install new carpet. I called Chris on the off chance he might still have a key from when the house was on the market. It turned out that he had made a note for himself that day to destroy/dispose of that key. Luckily, he hadn’t had an opportunity to do it yet, so he left the office to drive the key out to me and get me back inside the house. Thanks again, Chris!

jeremiahGoogle review

★★★★★

It was a pleasure working with Chris. He was very professional and went above and beyond to make sure I was comfortable and informed every step of the way. I give Chris and West Property Management my highest recommendations and look forward to working with them for all my future property management needs.

JayGoogle review

Recommends West Property Management

Great, professional service that exceeded my expectations!

Kelsey MahonFacebook recommendation

★★★★★

Good service

Virender P SinghGoogle review

★★★★★

Snow BoydGoogle review
The Ultimate Guide for Hiring a Property Management Company for Homeowners Associations ebook cover

Free download for boards

The Ultimate Guide for Hiring a Property Management Company for Homeowners & Condo Associations

Eleven chapters for boards evaluating management companies — where the association’s responsibilities end and the manager’s begin, the signs it’s time to hire, how to run the search, 20 interview questions to ask, what to check before signing a contract, and a hiring checklist to work from.

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Where we work

HOA & Condo Management Across Maryland

Statewide coverage, run from one office in Highland. Our densest concentration of associations is the central corridor.

Montgomery County

  • Olney
  • Sandy Spring
  • Ashton
  • Brookeville
  • Burtonsville
  • Damascus
  • Laytonsville
  • Clarksburg
  • Germantown
  • Gaithersburg
  • Rockville
  • Silver Spring
  • Bethesda
  • Potomac

Anne Arundel County

  • Annapolis
  • Severna Park
  • Arnold
  • Crofton
  • Odenton
  • Gambrills
  • Millersville
  • Glen Burnie
  • Pasadena
  • Hanover
  • Severn
  • Edgewater
  • Davidsonville

And across the rest of the state — Prince George’s, Frederick, Carroll and Harford; Southern Maryland; and Western Maryland.

Tell Us What’s Not Working

Bring your owner statements, your reserve study, or your last three months of complaints — whichever is more useful.

Schedule A Consultation